Contact

For a correction to a published fee, email hello@mobilemoneyratesug.cc. Include the amount, the network, and a photo of the handset prompt if you have one.

This mailbox cannot reverse a transaction. For a wrong PIN, a missing transfer, or an agent dispute, use the network:

MTN customer service: 0771 001 000, or customerservice.ug@mtn.com, as printed on the MTN tariff page. Toll-free 100.
Airtel Money: dial *185# or use the help options on airtel.co.ug.